Refund policy

We at RON WHITE want to ensure that you are fully satisfied with your online shopping experience. As such, in the event that your purchase is not ‘just right’ we are happy to accept regular price merchandise (when in original condition and corresponding shoe box) for exchange or refund within 30 days. Returned items will be credited to the original method of payment, excluding shipping charges.

You can also bring your return merchandise in to one of our four store locations for assistance, or follow the Return Shipping Instructions enclosed in your package.

If you have any questions please email CustomerService@RonWhiteShoes.com.

Please note: All Sale merchandise is Final Sale, and is not eligible for exchange or refund.

Special Orders: When we place a special order from a Designer, the shoe's regular price applies and the shoes are Final Sale. Some do have applicable shipping charges - please ask for details if inquiring about a special order.